Their attention to customer satisfaction and to every detail is what you would expect at places like the Ritz - they are all a credit to the GM, Françoise Kerg. The staff were amazing and made us feel special and welcome. Quite a few in walking distance too, such as the Louvre, Place Vendome, Opera Garnier, many cafes and restaurants. The room was clean, as was the hotel and as for location, the hotel was in a prime position to see and travel all the best hotspots Paris has to offer. We arrived a day before our 25th wedding anniversary and were overjoyed when we were given an upgrade on arrival. All and all the hotel was great and in the perfect location, right in the city center (District 1). The dinning staff was very professional, kind and attentive. The food was delicious and the coffee was outstanding. On the positive side, the beds are extremely comfortable, the rooms were a great size and the balcony was truly magical. We called down to check on the room at 3:30pm and they said it had been ready for some time. The desk staff said they would notify us when the second room was ready but they never did. We had to walk around the city until 1:00pm and then only one, of our 2 rooms, were available. We were able to leave our luggage at the hotel but after traveling all night it was very uncomfortable not being able to check in as soon as we arrived. We arrived at 6:30am instead of 12:30pm and the man working the desk in the am would not let us check in to our rooms. Our travel agent called ahead early to let the hotel know our flight had been changed, without our knowledge, and we would need early check in. The only issues we had were with the strength of the WIFI in our rooms, it was very spotty, and being able to check in early when our flight to Paris was changed. He advised us on great places to eat and walk around as well. He was also very attentive to our needs getting cabs and helping us with Metro cards. Our two teenage boys (18 &16) wanted to go shopping and Dylan gave us great places to shop. The hotel is very clean and our rooms were as well. We stayed the week of June 24-July 2 2022. Hotels near European Management Center Paris.Hotels near Pantheon-Sorbonne University.Hotels near Catholic University of Paris.Hotels near American University of Paris.Hotels near University of London Institute in Paris.Hotels near Centre de Formation et de Perfectionnement des Journalistes.Hotels near Chaussee d'Antin - La Fayette Station.Hotels near Chaussee d'Antin – La Fayette Station.Hotels near L'Oeuvre "Le Grand Commandement Blanc".Louvre / Palais-Royal Hotels with Pools.Curio Collection by Hilton Hotels in Paris.
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